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Enabling SMTP Authentication in Your E-mail Client


Enabling SMTP Authentication in Outlook Express v. 5 (for the Mac)
 

Note: Customers using Mac OS 8 or 9 and Outlook Express for the Mac releases that are prior to version 5.0.6 will need to upgrade their Outlook Express to version 5.0.6 for SMTP Authentication to function properly.  To obtain Outlook Express version 5.0.6, click here. 

Warning: Upgrading a prior version of Outlook Express to version 5.0.6 **may** cause you to lose any e-mail messages that you have stored in Outlook Express, and/or your Outlook Express Address book.

To determine what version of Outlook Express you may be running, while in the program, select the Apple > About Outlook Express.

Step 1:

To enable SMTP Authentication in Outlook Express v. 5 (for the Mac), while you are in the program, click on "Tools" at the top of the window and then select "Accounts".  Next >>>

 

 

 

 

 

 

Step 2:

When the "Accounts" window opens, you should be on the "Mail" tab.  Make sure your FrontierNet account is highlighted, and then select "Edit" to proceed.  Next >>>


Note: If you receive e-mail from a provider other than Frontier, the name on the "Mail" tab *may* differ from what appears in the image below.

 

 

 

 

 

 

 

Step 3:

When the "Edit Account" window opens, you should be on the "Account Settings" tab. 

Under "Receiving mail", if your POP server is set to pop3.frontiernet.net, pop3.citlink.net, or pop3.newnorth.net, make sure that your complete FrontierNet, Citlink, or Newnorth e-mail address is present in the "Account ID" field.
If your POP server is set to mail.ctaz.com, make sure the your "Account ID"  is in the format of: username@citlink.net (replacing "ctaz.com" with "citlink.net"). Please note, this will *not* change your e-mail address.

If your POP server is set to something other than pop3.frontiernet.net, pop3.citlink.net, mail.ctaz.com, or pop3.newnorth.net, do not make any changes to anything in the "Personal Information" or "Receiving mail" sections.

If your SMTP server is set to smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, or smtp.newnorth.net, select "click here for advanced sending options" to proceed.  Next >>>


If your SMTP server is set to something other than smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, or smtp.newnorth.net, no changes need to be made at this time.

 

 

 

 

 

 

Step 4:

Make sure that a checkmark is placed in the field to the left of "SMTP server requires authentication". "Log on using" should be selected, and you'll need to enter your complete FrontierNet, Citlink, or Newnorth e-mail address in the "Account ID" field.  If your e-mail address is in the format of username@ctaz.com, change "ctaz.com" to "citlink.net" (example: username@ctaz.com becomes username@citlink.net). Please note, this will *not* change your e-mail address.

The password for this particular account should be entered in the "Password" field.  Click the square in the upper left corner of the window when complete.  Next >>>

 

 

 

 

 

 

 

 

Step 5:

Click "OK".  If asked, select "Save" when asked if you'd like to save your changes. That's it!  SMTP authentication has been enabled!

 

Return to list of e-mail clients

 

 

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