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Enabling SMTP Authentication in Mac Entourage
Note: Customers using Macintosh Entourage: 2001 9.0 will need to download and
install Office security updates in order for Entourage to perform properly
when SMTP Authentication is enabled.
The necessary security updates (Microsoft Office 2001 for Mac Security Update
(9.0.5 and 9.0.6) can be found at
http://www.microsoft.com/mac/downloads.aspx#Office2001 and will update
Macintosh Entourage: 2001 9.0 to become version 9.0.6.
Step 1:
To enable SMTP Authentication in Mac Entourage, while you are
in the program, click on "Tools" at the top of the window.
Next >>>
Step 2:
From "Tools", click on "Accounts" at the bottom of the menu. Next
>>>
Step 3:
When the "Accounts" window opens, you should be on the "Mail" tab.
Make sure your FrontierNet account is highlighted, and then select "Edit" to
proceed. Next >>>
Note: If you receive e-mail from a provider other than Frontier, the
name on the "Mail" tab *may* differ from what appears in the image below.
Step 4:
When the "Edit Account" window opens, you should be on the
"Account Settings" tab.
Under "Receiving mail", if your POP server is set to
pop3.frontiernet.net, pop3.citlink.net, or pop3.newnorth.net, make sure that
your complete FrontierNet, Citlink, or Newnorth e-mail address
is present in the "Account ID" field.
If your POP server is set to
mail.ctaz.com, make sure that your "Account ID" is entered in the
format of: username@citlink.net (replacing "ctaz.com" with "citlink.net").
Please note, this will *not*
change your e-mail address.
If your POP server is set to something
other than pop3.frontiernet.net, pop3.citlink.net, mail.ctaz.com, or
pop3.newnorth.net, do not make any changes to anything in the
"Personal Information" or "Receiving mail" sections.
If your SMTP server is set to
smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, or smtp.newnorth.net, select "click here for advanced sending options" to
proceed.
Next
>>>
If your SMTP server is set to something other than smtp.frontiernet.net, smtp.citlink.net,
mail.ctaz.com, or smtp.newnorth.net, no changes
need to be made at this time.
Step 5:
Make sure that a checkmark is placed in the field to the
left of "SMTP server requires authentication". "Log on using" should be selected,
and you'll need to enter your complete FrontierNet, Citlink, or Newnorth
e-mail address in the "Account ID" field. If your e-mail
address is in the format of username@ctaz.com, change "ctaz.com"
to "citlink.net" (example: username@ctaz.com becomes username@citlink.net).
Please note, this will *not* change your e-mail address.
Enter the password
for this particular account in the "Password" field. Click the square in the upper left
corner of the window when complete. Next >>>
Step
6:
Click "OK". If asked, select "Save" when asked if you'd like to save your changes. That's it! SMTP authentication has been enabled!
Return to list of
e-mail clients
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